Etihad Airways has partnered with the Frontline Heroes Office (FHO) in the UAE to offer flight discounts, preferential check-in and special holiday packages to those registered with the FHO.
By way of an MoU signed between the UAE’s national airline and FHO on Sunday, these frontline professionals will be offered a 15 per cent discount on Etihad Airways flights.
They will be able to access a special dedicated airport check-in area at Abu Dhabi International Airport, and will also be allowed a 15kg complimentary excess baggage allowance over their regular allowance.
.@etihad has partnered with the Frontline Heroes Office to show its support and recognition of frontline heroes across the UAE with exclusive benefits including a 15% discount on Etihad Airways flights and preferential rates for Etihad Holidays travel packages.
— مكتب أبوظبي الإعلامي (@admediaoffice) October 18, 2020
Additionally, they will also benefit from preferential rates for Etihad Holidays’ travel packages.
In July, UAE President Sheikh Khalifa bin Zayed Al Nahyan issued a federal decree to establish the FHO, under which over 80,000 professionals have already been registered.
The airline said that the new incentives would be applicable to all registered medical and non-medical staff including doctors, nurses, pharmacists, cleaning and sanitisation personnel, as well as protection and prevention workers, and security and emergency personnel.
Employees working in frontline services need to contact their organisation’s HR department to check if they have been registered with the FHO.
Once registered, they can visit the Etihad website on www.etihadguest.com/en/join-uaegov to enjoy the benefits of the new programme.
“This year has been one of the most challenging in my working career and has taught us all some valuable lessons in perseverance and resilience. Yet, through all the adversity, we’ve had the opportunity to shine a light on our national heroes,” said Tony Douglas, group CEO of Etihad Aviation Group.
“It’s clear we have a huge debt of gratitude to the frontline heroes who have worked so tirelessly and selflessly to keep our country going. Those individuals have my utmost respect and it is a great honour that Etihad can give back to this community,” added Douglas.
Meanwhile, professor Maha Barakat, director general of the FHO, said: “We at the Frontline Heroes Office are extremely proud of the swift response from Etihad Airways in their commitment to support frontline heroes who have dedicated their lives to the nation. We look forward to strengthening this ongoing partnership and continuing our commitment to source exemplary institutions like Etihad Airways to build an ecosystem of organisations to aid frontline heroes.”
Etihad’s decision to partner with FHO came hours after Aldar Properties said that it too had signed an MoU with the FHO to allow grant registered individuals, Dhs4,000 vouchers redeemable at Yas Mall, as well as the option for partial refunds on property purchases and a four-year waiver on service charges too.